Refund policy

If you are not happy with your purchase, we will assist you a far as possible under the following conditions:

1) Contact us to explain the reason for return.
2) A solution will be given to you within 24 hours of receipt and may include one of the following:
• A full refund providing the reason for return is deemed genuine and the purchase is returned to SportLord and signed upon receipt. The return postage will be paid in full by the sender unless agreed otherwise by SportLord.
• 20% off offered for you to order a new item (Same item with different size or customisation if you made something wrong in the first order) so you could save the hustle to arrange shipping and the return postage fee while we still send you new item at our cost. You can then resell or gift the old item to someone else.
• SportLord reserves the rights of final decision in any case of disputes
• ++ Please note SportLord will not be held responsible for player number changes and also font style change.